{"id":1210,"date":"2024-03-08T15:25:33","date_gmt":"2024-03-08T14:25:33","guid":{"rendered":"https:\/\/www.valuans.com\/?p=1210"},"modified":"2024-03-08T15:25:33","modified_gmt":"2024-03-08T14:25:33","slug":"%f0%9f%9a%80-comment-passer-de-0-a-1-client","status":"publish","type":"post","link":"https:\/\/www.valuans.com\/en\/%f0%9f%9a%80-comment-passer-de-0-a-1-client\/","title":{"rendered":"\ud83d\ude80 Comment passer de 0 \u00e0 1 Client ?"},"content":{"rendered":"<h2 class=\"subtitle\">Acqu\u00e9rir son tout 1er client LE d\u00e9fi \u2026 c\u2019est un m\u00e9lange d\u2019intuition et de strat\u00e9gie.<\/h2>\n<div class=\"pencraft pc-display-flex pc-flexDirection-column pc-paddingBottom-16 pc-reset\">\n<div class=\"pencraft pc-display-flex pc-flexDirection-column pc-paddingTop-16 pc-paddingBottom-16 pc-reset\">\n<div class=\"pencraft pc-display-flex pc-gap-12 pc-alignItems-center pc-reset byline-wrapper\">\n<div class=\"pencraft pc-display-flex pc-reset\">\n<div class=\"pencraft pc-display-flex pc-gap-8 pc-alignItems-center _flexGrow_1o6bj_209 pc-reset facepile\">\n<div class=\"pencraft pc-display-flex pc-alignItems-center pc-reset\">\n<div class=\"pencraft pc-display-flex pc-alignItems-center pc-reset _faces_dhr36_7 _size-40_dhr36_15\">\n<div class=\"profile-hover-card-target _profileHoverCardTarget_ooez6_45\"><a class=\"pencraft pc-display-flex _flexAuto_1o6bj_212 pc-reset\" href=\"https:\/\/substack.com\/profile\/3352125-didier-thalmann\" target=\"_blank\" rel=\"noopener\"><picture><source srcset=\"https:\/\/substackcdn.com\/image\/fetch\/w_80,c_limit,f_webp,q_auto:good,fl_progressive:steep\/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2F16d8b41f-44c4-4f04-a87e-da1351c7de30_129x129.jpeg\" type=\"image\/webp\" \/><\/picture><\/a><\/div>\n<div><img loading=\"lazy\" decoding=\"async\" class=\"wp-image-1212 aligncenter\" src=\"https:\/\/www.valuans.com\/wp-content\/uploads\/2024\/03\/AdobeStock_708658487-640x320.jpeg\" alt=\"Passer de 0 \u00e0 1 client\" width=\"718\" height=\"359\" srcset=\"https:\/\/www.valuans.com\/wp-content\/uploads\/2024\/03\/AdobeStock_708658487-640x320.jpeg 640w, https:\/\/www.valuans.com\/wp-content\/uploads\/2024\/03\/AdobeStock_708658487-1280x640.jpeg 1280w, https:\/\/www.valuans.com\/wp-content\/uploads\/2024\/03\/AdobeStock_708658487-320x160.jpeg 320w, https:\/\/www.valuans.com\/wp-content\/uploads\/2024\/03\/AdobeStock_708658487-768x384.jpeg 768w, https:\/\/www.valuans.com\/wp-content\/uploads\/2024\/03\/AdobeStock_708658487-1536x768.jpeg 1536w, https:\/\/www.valuans.com\/wp-content\/uploads\/2024\/03\/AdobeStock_708658487-2048x1024.jpeg 2048w, https:\/\/www.valuans.com\/wp-content\/uploads\/2024\/03\/AdobeStock_708658487-18x9.jpeg 18w\" sizes=\"(max-width: 718px) 100vw, 718px\" \/><\/div>\n<div>\n<p>La\u00a0<strong>qu\u00eate du 1er client<\/strong>\u00a0est une\u00a0<strong>course contre la montre<\/strong>\u00a0et un\u00a0<strong>d\u00e9fi \u00e0 relever<\/strong>\u00a0dans un \u00e9cosyst\u00e8me satur\u00e9 de\u00a0<em>messages<\/em>\u00a0et d&rsquo;<em>offres<\/em>.<\/p>\n<p>Pourtant, elle repose sur des\u00a0<strong>principes<\/strong>\u00a0fondamentaux,\u00a0<strong>simples<\/strong>\u00a0\u00e0\u00a0<strong>comprendre<\/strong>\u00a0mais\u00a0<strong>complexes<\/strong>\u00a0\u00e0\u00a0<strong>ma\u00eetriser<\/strong>.\u00a0\ud83e\udd14<\/p>\n<div class=\"subscription-widget-wrap\">\n<div class=\"subscription-widget show-subscribe\">\n<hr \/>\n<h2 class=\"header-with-anchor-widget\">Il y a\u00a0<strong>4 points cruciaux<\/strong>\u00a0\u00e0 ne pas n\u00e9gliger ! \u2b07\ufe0f<\/h2>\n<h3 class=\"header-with-anchor-widget\">1\ufe0f\u20e3 Passer de l\u2019inconnu \u00e0 la 1\u00e8re vente<\/h3>\n<p>L&rsquo;<strong>erreur commune<\/strong>\u00a0est de croire que votre offre sera imm\u00e9diatement adopt\u00e9e.<\/p>\n<p>R\u00e9alit\u00e9 brutale :\u00a0<strong>sans notori\u00e9t\u00e9<\/strong>\u00a0ou\u00a0<strong>recommandations<\/strong>, nos voix peinent \u00e0 se faire entendre. Votre\u00a0<em><strong>produit\/service<\/strong><\/em>\u00a0reste dans l\u2019<strong>ombre<\/strong>.<\/p>\n<p>Le\u00a0<strong>march\u00e9<\/strong>\u00a0ne\u00a0<strong>nous attend pas<\/strong>.<\/p>\n<p>Le\u00a0<strong>1er d\u00e9fi<\/strong>\u00a0est donc de\u00a0<strong>comprendre que personne ne vous attend.<\/strong><\/p>\n<p>Il est alors essentiel de\u00a0<strong>se faire conna\u00eetre<\/strong>, de\u00a0<strong>cr\u00e9er un lien<\/strong>\u00a0avant m\u00eame d&rsquo;envisager la vente \ud83c\udfaf<\/p>\n<hr \/>\n<h3 class=\"header-with-anchor-widget\">2\ufe0f\u20e3 Tester des approches diff\u00e9rentes<\/h3>\n<p>Une\u00a0<strong>v\u00e9rit\u00e9<\/strong>\u00a0souvent\u00a0<strong>sous-estim\u00e9e<\/strong>\u00a0: les\u00a0<strong>obstacles r\u00e9els<\/strong>\u00a0\u00e0 l&rsquo;adoption de nouveaux produits ou services ne sont\u00a0<strong>pas toujours ceux anticip\u00e9s<\/strong>.<\/p>\n<p>La\u00a0<strong>r\u00e9sistance au changement<\/strong>\u00a0est un facteur\u00a0<em><strong>d\u00e9terminant<\/strong><\/em>, r\u00e9v\u00e9l\u00e9 uniquement par la pratique de la\u00a0<strong>mise en march\u00e9<\/strong>.<\/p>\n<p>Il faut alors\u00a0<strong>tester<\/strong>\u00a0diverses approches,\u00a0<strong>\u00e9couter<\/strong>\u00a0activement et\u00a0<strong>ajuster sa strat\u00e9gie<\/strong>. La\u00a0<strong>m\u00e9thode A\/B<\/strong>\u00a0devient rapidement\u00a0<em><strong>A\/B\/C\/D\/E<\/strong><\/em>\u00a0dans la\u00a0<strong>qu\u00eate<\/strong>\u00a0de cette 1\u00e8re conversion client :<\/p>\n<p>&#8211;\u00a0l\u2019<strong>identification<\/strong>\u00a0and the<strong>engagement<\/strong>\u00a0de contacts cl\u00e9s qui nous orientent vers notre march\u00e9 cible,<br \/>\n&#8211;\u00a0l&rsquo;<strong>\u00e9laboration<\/strong>\u00a0d&rsquo;un discours adapt\u00e9 et d\u2019une\u00a0<strong>approche personnalis\u00e9e<\/strong>\u00a0aupr\u00e8s d&rsquo;une s\u00e9lection qualifi\u00e9e de prospects.<\/p>\n<hr \/>\n<h3 class=\"header-with-anchor-widget\">3\ufe0f\u20e3 Red\u00e9finir sa proposition<\/h3>\n<p>Le\u00a0<strong>mythe du produit parfait<\/strong>\u00a0d\u00e8s le\u00a0<em>1er jour<\/em>\u00a0est un\u00a0<strong>pi\u00e8ge<\/strong>.<\/p>\n<p>Votre\u00a0<strong>offre<\/strong>\u00a0<em>\u00e9voluera<\/em>\u00a0gr\u00e2ce aux retours des\u00a0<strong>1ers utilisateurs<\/strong>.<\/p>\n<p>Ces interactions sont vitales pour\u00a0<strong>ajuster, affiner<\/strong>\u00a0et parfois m\u00eame\u00a0<strong>red\u00e9finir votre proposition.<\/strong><\/p>\n<p>Acceptez l&rsquo;id\u00e9e d&rsquo;une am\u00e9lioration continue.<\/p>\n<p>Votre\u00a0<strong>produit<\/strong>\u00a0doit\u00a0<strong>vivre, grandir<\/strong>\u00a0and\u00a0<strong>s&rsquo;adapter<\/strong>\u00a0au fil des exp\u00e9riences et des feedbacks<\/p>\n<hr \/>\n<h3 class=\"header-with-anchor-widget\">4\ufe0f\u20e3 \u00ab\u00a0Le client a toujours raison\u00a0\u00bb<\/h3>\n<p>Cette maxime, bien que parfois controvers\u00e9e, trouve tout son sens ici.<\/p>\n<p>Les\u00a0<strong>1ers retours<\/strong>\u00a0de vos clients potentiels sont des mines d&rsquo;or d&rsquo;informations. Ils d\u00e9tiennent les cl\u00e9s de l&rsquo;<strong>ajustement<\/strong>\u00a0de votre\u00a0<em><strong>produit<\/strong><\/em>\u00a0ou\u00a0<em><strong>service<\/strong><\/em>.<\/p>\n<p>Il ne s&rsquo;agit\u00a0<em>pas seulement d&rsquo;\u00e9couter<\/em>\u00a0mais de\u00a0<strong>comprendre<\/strong>, d&rsquo;<strong>analyser<\/strong>\u00a0et de\u00a0<strong>se remettre en question<\/strong>.<\/p>\n<p>Votre capacit\u00e9 \u00e0 \u00eatre r\u00e9ceptif et \u00e0 \u00e9voluer selon ces 1ers \u00e9changes d\u00e9finira le succ\u00e8s de votre\u00a0<strong>passage de 0 \u00e0 1 client<\/strong>. \ud83d\udcac<\/p>\n<hr \/>\n<h4 class=\"header-with-anchor-widget\">Il est alors primordial :<\/h4>\n<p>\u23f0 d\u2019investir le\u00a0<strong>TEMPS<\/strong>\u00a0n\u00e9cessaire, car la conqu\u00eate de ce\u00a0<strong>1er client<\/strong>\u00a0est un\u00a0<strong>marathon<\/strong>, pas un\u00a0<em><strong>sprint<\/strong><\/em>.<\/p>\n<p>Les\u00a0<strong>\u00e9changes<\/strong>\u00a0avec les prospects, les\u00a0<strong>discussions<\/strong>\u00a0avec vos 1ers contacts sont cruciaux pour\u00a0<strong>peaufiner votre offre<\/strong>\u00a0and\u00a0<strong>comprendre<\/strong>\u00a0les\u00a0<strong>r\u00e9els besoins de votre march\u00e9<\/strong>.<\/p>\n<p><strong>Le but<\/strong>\u00a0? Transformer l&rsquo;essai, passer de l&rsquo;ombre \u00e0 la lumi\u00e8re et marquer les esprits avec un produit\/service qui trouve \u00e9cho chez son\u00a0<strong>1er client<\/strong>. \u2728<\/p>\n<hr \/>\n<\/div>\n<div>\n<h2 class=\"header-with-anchor-widget\">Transformer l&rsquo;essai et faire de ce potentiel client, un client r\u00e9el et engag\u00e9. \u2b07\ufe0f<\/h2>\n<h3 class=\"header-with-anchor-widget\">\ud83c\udf10 Identifier et engager les bons relais<\/h3>\n<p>Commencez par <strong>dresser la liste des individus<\/strong>\u00a0and\u00a0<strong>organisations<\/strong>\u00a0qui peuvent vous connecter \u00e0 votre\u00a0<strong>march\u00e9 cible<\/strong>.<\/p>\n<p>Il s&rsquo;agit d&rsquo;<strong>activer votre r\u00e9seau<\/strong>, de\u00a0<strong>participer \u00e0 des \u00e9v\u00e9nements<\/strong>\u00a0pertinents et d&rsquo;<strong>utiliser les r\u00e9seaux sociaux<\/strong>\u00a0professionnels \u00e0 bon escient.<\/p>\n<p><em><strong>Le face \u00e0 face avant tout, le digital et les strat\u00e9gies de croissances viendront apr\u00e8s !<\/strong><\/em><\/p>\n<p><strong>Chaque interaction<\/strong>\u00a0est une\u00a0<strong>occasion de valider votre proposition de valeur<\/strong>\u00a0et d&rsquo;<strong>affiner votre discours<\/strong>\u00a0selon les retours obtenus.<\/p>\n<p>La\u00a0<strong>qualit\u00e9 de ces 1ers \u00e9changes<\/strong>\u00a0d\u00e9terminera la solidit\u00e9 de vos\u00a0<strong>futures relations client<\/strong>. \ud83e\udd1d<\/p>\n<\/div>\n<\/div>\n<\/div>\n<hr \/>\n<h3 class=\"header-with-anchor-widget\">\ud83d\udcd6 User du storytelling<\/h3>\n<p>Votre <strong>produit ou service<\/strong>\u00a0ne se r\u00e9sume pas \u00e0 ses\u00a0<em>fonctionnalit\u00e9s<\/em>\u00a0ou ses\u00a0<em>avantages<\/em>.<\/p>\n<p>Il raconte\u00a0<strong>une<\/strong>\u00a0<strong>histoire<\/strong>,\u00a0<strong>votre histoire<\/strong>,\u00a0<strong>celle<\/strong>\u00a0<strong>de votre marque<\/strong>.<\/p>\n<p>Le\u00a0<strong>storytelling<\/strong>\u00a0est un outil puissant pour cr\u00e9er une c<strong>onnexion \u00e9motionnelle<\/strong>\u00a0avec vos prospects.<\/p>\n<p><em><strong>Communiquez pourquoi vous faites ce que vous faites, les probl\u00e8mes que vous r\u00e9solvez et comment vous pouvez am\u00e9liorer la vie de vos clients.<\/strong><\/em><\/p>\n<p>Une\u00a0<strong>histoire<\/strong>\u00a0bien racont\u00e9e est\u00a0<strong>m\u00e9morable<\/strong>\u00a0et peut transformer un\u00a0<strong>simple int\u00e9r\u00eat<\/strong>\u00a0en un\u00a0<strong>engagement profond<\/strong>. \u2728<\/p>\n<hr \/>\n<\/div>\n<h3 class=\"header-with-anchor-widget\">\ud83d\udd0d Traiter chaque prospect comme unique<\/h3>\n<p>L&rsquo;\u00e8re du marketing de masse est r\u00e9volue, surtout lorsqu&rsquo;il s&rsquo;agit de convertir vos 1ers clients.<\/p>\n<p>Une\u00a0<strong>approche personnalis\u00e9e<\/strong>, qui prend en compte les besoins sp\u00e9cifiques, les attentes et m\u00eame les appr\u00e9hensions de vos clients potentiels, est indispensable.<\/p>\n<p>Utilisez\u00a0<strong>les informations collect\u00e9es<\/strong>\u00a0lors de vos interactions pour\u00a0<strong>adapter<\/strong>\u00a0votre\u00a0<em><strong>proposition<\/strong><\/em>\u00a0et votre\u00a0<em><strong>communication<\/strong><\/em>.<\/p>\n<p>A\u00a0<strong>message personnalis\u00e9<\/strong>\u00a0a un\u00a0<strong>impact bien plus fort<\/strong>\u00a0et augmente significativement vos chances de\u00a0<strong>viser juste.<\/strong>\u00a0\ud83c\udfaf<\/p>\n<hr \/>\n<h3 class=\"header-with-anchor-widget\">\ud83d\udcaa\u00a0Les maitres mots : patience et pers\u00e9v\u00e9rance<\/h3>\n<p>Le <strong>passage de 0 \u00e0 1 client\u00a0<\/strong>peut \u00eatre<strong>\u00a0long\u00a0<\/strong>and\u00a0<strong>sem\u00e9 d&#8217;emb\u00fbches.<\/strong><\/p>\n<p>Il faudra peut-\u00eatre r<strong>evoir votre produit<\/strong>,\u00a0<strong>ajuster votre pitch<\/strong>\u00a0ou m\u00eame\u00a0<strong>changer de cible<\/strong>.<\/p>\n<p><em><strong>Rome ne s&rsquo;est pas construite en un jour, et votre client\u00e8le se construira pierre par pierre \ud83d\ude80<\/strong><\/em><\/p>\n<hr \/>\n<p>=&gt; Le chemin de 0 \u00e0 1 client est un p\u00e9riple enrichissant, sem\u00e9 de d\u00e9fis mais aussi de satisfactions. Il t<strong>este votre produit<\/strong>,\u00a0<strong>votre march\u00e9<\/strong>\u00a0et surtout,\u00a0<strong>votre d\u00e9termination<\/strong>\u00a0en tant qu&rsquo;entrepreneur.<\/p>\n<p><em><strong>Le 1er client est souvent le plus difficile \u00e0 convaincre, mais aussi le plus gratifiant \u00e0 obtenir !<\/strong><\/em><\/p>\n<p>Votre r\u00e9ussite dans cette aventure ne d\u00e9pend\u00a0<strong>pas seulement de ce que vous vendez<\/strong>, mais de\u00a0<strong>comment vous le vendez<\/strong>,\u00a0<strong>mani\u00e8re dont vous vous engagez<\/strong>\u00a0avec vos clients et de l&rsquo;<strong>impact que vous cr\u00e9ez<\/strong>.<\/p>\n<p>\u2728 Tout ce que l\u2019on va faire pour trouver le\u00a0<strong>1er client<\/strong>\u00a0ne va pas forc\u00e9ment fonctionner\u00a0<strong>pour passer de 1 \u00e0 10 clients<\/strong>\u00a0et quand il s\u2019agira\u00a0<strong>de passer de 10 \u00e0 100<\/strong>\u00a0il faudra \u00e0 nouveau\u00a0<strong>tout revoir<\/strong>\u00a0: organisation, m\u00e9thode de vente etc car\u00a0<strong>la chenille sera devenue un papillon<\/strong>\u00a0\ud83d\ude0a<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"wp-image-1211 aligncenter\" src=\"https:\/\/www.valuans.com\/wp-content\/uploads\/2024\/03\/AdobeStock_708658482-640x320.jpeg\" alt=\"De 1 \u00e0 10 clients !\" width=\"658\" height=\"329\" srcset=\"https:\/\/www.valuans.com\/wp-content\/uploads\/2024\/03\/AdobeStock_708658482-640x320.jpeg 640w, https:\/\/www.valuans.com\/wp-content\/uploads\/2024\/03\/AdobeStock_708658482-1280x640.jpeg 1280w, https:\/\/www.valuans.com\/wp-content\/uploads\/2024\/03\/AdobeStock_708658482-320x160.jpeg 320w, https:\/\/www.valuans.com\/wp-content\/uploads\/2024\/03\/AdobeStock_708658482-768x384.jpeg 768w, https:\/\/www.valuans.com\/wp-content\/uploads\/2024\/03\/AdobeStock_708658482-1536x768.jpeg 1536w, https:\/\/www.valuans.com\/wp-content\/uploads\/2024\/03\/AdobeStock_708658482-2048x1024.jpeg 2048w, https:\/\/www.valuans.com\/wp-content\/uploads\/2024\/03\/AdobeStock_708658482-18x9.jpeg 18w\" sizes=\"(max-width: 658px) 100vw, 658px\" \/><\/p>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>","protected":false},"excerpt":{"rendered":"<p>Acqu\u00e9rir son tout 1er client LE d\u00e9fi \u2026 c\u2019est un m\u00e9lange d\u2019intuition et de strat\u00e9gie. La\u00a0qu\u00eate du 1er client\u00a0est une\u00a0course contre la montre\u00a0et un\u00a0d\u00e9fi \u00e0 relever\u00a0dans un \u00e9cosyst\u00e8me satur\u00e9 de\u00a0messages\u00a0et [&hellip;]<\/p>","protected":false},"author":2,"featured_media":1212,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"content-type":"","footnotes":""},"categories":[4],"tags":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v22.3 (Yoast SEO v23.5) - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>\ud83d\ude80 Comment passer de 0 \u00e0 1 Client ? - Valuans<\/title>\n<meta name=\"description\" content=\"Acqu\u00e9rir son tout 1er client LE d\u00e9fi \u2026 c\u2019est un m\u00e9lange d\u2019intuition et de strat\u00e9gie. 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